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Sales Audit Dashboard Showing Deleted Transactions As Open Transaction Errors (Doc ID 2956379.1)

Last updated on JUNE 20, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.


Deleted transactions are showing up as open Transaction Errors on Sales Audit Dashboard
Find transaction which contain error ( TRAN_OUT_BAL) and if SA_TRAN_HEAD status is 'D' it should not be visible as Open Transaction error .

Steps :

1) Find existing TRAN_OUT_BAL transaction
2) Make sure SA_TRAN_HEAD.status ='D'
3) See transaction shows as 'Deleted' in Store Day Transaction.
4) Open DASHBOARD same transaction will be visible in OPEN Transaction


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