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It's Not Possible To Leave The RTV Screen For Canceled Shipments (Doc ID 2956419.1)

Last updated on JUNE 20, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.1 to 23.1 [Release 23.1]
Information in this document applies to any platform.

Symptoms

You are not able to leave the RTV screen for canceled shipments

When a canceled shipment is opened, leaving the RTV Ship Containers screen is not possible.

ERROR
-----------------------
Only new and in progress shipments may be cancelled.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login into SOCS -> Select "Shipping & Receiving" -> Select "RTV" -> Change the shipment status to search by canceled shipments.
2. Open one canceled shipment -> Click "Back" -> Click "Yes".
3. Issue: You are not able to leave this screen. The only way is to kill the application and open it again.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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