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EICS MPS Work Types - We Are Not Able To Activate Or Deactivate (STG) (Doc ID 2956483.1)

Last updated on JULY 12, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to enable/disable MPS WORK TYPES, the following error occurs.

ERROR
-----------------------
A severe system error has occurred. Please contact system administrator."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Go to MPS Work Type screen.
  2. Try to change the Active flag for one of the work types and click save.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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