My Oracle Support Banner

Error: "com.oracle.pgbi.pdi.provide.ProviderException: Unifier return code is 812. Copy from shell/template number is not correct." When Syncing Data with Unifier via Gateway (Doc ID 2957410.1)

Last updated on APRIL 01, 2024

Applies to:

Oracle Primavera Cloud Service - Version 23.6 and later
Primavera Unifier - Version 23.12.2.0 to 23.12.2.0 [Release 23.12]
Information in this document applies to any platform.

Symptoms

When attempting to sync OPC data with Unifier via Gateway, the following error occurs.

ERROR
-----------------------
com.oracle.pgbi.pdi.provide.ProviderException: Unifier return code is 812. Copy from shell/template number is not correct. View Primavera Gateway log file for details.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into OPC
  2. Open project
  3. Sync data with Unifier via Gateway. Error.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.