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View Image For Receivables Invoice Gives Error :The PDF File You're Trying To Open Is Corrupted. (Doc ID 2957548.1)

Last updated on JULY 05, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

When the View Image is selected for a specific Receivables Invoice, the following error is returned

ERROR
-----------------------
We can't open this file
The PDF file you're trying to open is corrupted

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Receivables > Billing > Manage transactions
2. Search by transaction number > Open
3. Select View Image


Cause

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In this Document
Symptoms
Cause
Solution
References


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