My Oracle Support Banner

Item Description Search In Not Working In EICS (Doc ID 2957617.1)

Last updated on JUNE 30, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 to 23.1 [Release 23.1]
Information in this document applies to any platform.

Symptoms

Item description search in not working in EICS.

In Item lookup, when search is performed by entering item description, it is displaying items which are not related to the search criteria.
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EICS
2. Navigate to item look up
3. Enter item description
4. Click on search.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.