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Notification Alert "Import process could not be completed successfully" When Using The Import File Shell Creation Template (Doc ID 2958108.1)

Last updated on AUGUST 18, 2023

Applies to:

Primavera Unifier Cloud Service - Version 23.3 to 23.6 [Release 23.3 to 23.6]
Information in this document applies to any platform.


When using Internationalization (i18n) on the system defined "Project Phase" to translate/change the label/name:

The following Alert pops up when using the import file to create a Project/Shell:

Import process could not be completed successfully.

The issue can be reproduced at will with the following steps:

  1. Log into user environment.
  2. Go to Company Workspace.
  3. Navigate to Company Sponsored Shells > Projects.
  4. Click on Export > Shell Export Template > select the csv file.
  5. Fill in the mandatory fields.
  6. Import the csv file.
  7. Notice the alert message will pop up.


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