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Oracle Public Sector Permits Cloud: User Not Able To Submit A Business License Record Successfully. (Doc ID 2958296.1)

Last updated on JUNE 29, 2023

Applies to:

Oracle Public Sector Permits Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms


When attempting to create business license record type, user click on submit origination from design business license application intake form ,
the following error occurs.

ERROR
-----------------------
Your intake form couldn't be processed. Check the information you have entered and try again. Contact the agency if the problem continues.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In OPAL,
2. Create business license record type,
3. Click on design business license application intake form
4.Add contact > view Form > Click on Origination > submit



Cause

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In this Document
Symptoms
Cause
Solution


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