Interactive Dashboard Error: You are not currently signed in to the Oracle BI Server. Access Prohibited. If you have already signed in, your connection might have timed out, or a communications or server error may have occurred. (Doc ID 2958547.1)

Last updated on SEPTEMBER 12, 2023

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X and later
Information in this document applies to any platform.

Goal

Trying to open Interactive Dashboard Receive Error:

Error:

You are not currently signed in to the Oracle BI Server.

If you have already signed in, your connection might have timed out, or a communications or server error may have occurred.

To sign in again, click here. If the problem persists, please contact the site's administrator.

Create a Service Request with Support and provide the following information:

1. Account: (include shortname)
2. Login URL:
3. Login name (experiencing error):
User display name (experiencing error):

Solution

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Goal

Solution

References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

Interactive Dashboard Error: You are not currently signed in to the Oracle BI Server. Access Prohibited. If you have already signed in, your connection might have timed out, or a communications or server error may have occurred. (Doc ID 2958547.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!