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Cannot Connect to Local Drives in P6 Primavera Virtual Desktop (PVD) (Doc ID 2958582.1)

Last updated on JULY 10, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 23.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When attempting to print/import/export to the local drive via PVD, the \\tsclient\C  drive does not appear.  The file cannot be printed/accessed or saved on the local drive.

EXPECTED BEHAVIOR
Local drives should be accessible in the PVD client.

STEPS
The issue can be reproduced at will with the following steps:

  1. Install SGD.
  2. Open P6 Professional in PVD client.
  3. Attempt to print to PDF.
  4. Observe local drives are not visible.

Cause

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