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Performance Issue With Search Using Custom Part Search Fields After Upgrade to 23B (Doc ID 2959565.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 23 B Patch 3 and later
Information in this document applies to any platform.

Symptoms


After the upgrade to 23B, the customer encountered a performance issue with their advanced part search that used custom fields. The time for the process to finish varied between 35 seconds to even 4 minutes, but most of the time was spent on getting to the landing page.

We could observe that the same query with a OOTB part search field took the normal amount of time (about 2-5 seconds). 

 

Changes

 This could be seen after the upgrade to 23B.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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