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ItemLookup 'Unavailable' Mode Not Fetching Items With Qty_Reserved And Qty_Vendor_Return (Doc ID 2960039.1)

Last updated on JULY 10, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

In EICS, Item Lookup with search mode as 'Inventory' and Inventory status as 'Unavailable' is not fetching items that has Qty in ‘Qty reserved’ and ‘Qty vendor return’.

Step To Reproduce:
1. login to EICS
2. Item Lookup > Inventory search mode > Unavailable status
3. EICS is not fetching items that has Qty in ‘Qty reserved’ and ‘Qty vendor return’.

Cause

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In this Document
Symptoms
Cause
Solution
References


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