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Activity pushed into overtime as a result of Bulk Routing (Doc ID 2960703.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 23.B.07 and later
Information in this document applies to any platform.

Symptoms

 Routing appears to have decided to push activity out to have a final travel that gets the resource to final location more than 30 minutes after the end of their shift, which violates the restrictions placed upon routing. 

Changes

Preconditions to the behavior:

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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