Unable To Upload And Validate Corporate Card Transactions (Doc ID 2960704.1)

Last updated on SEPTEMBER 17, 2023

Applies to:

Symptoms

Unable to upload and validate corporate card transactions

Made the setups needed for corporate cards, and also configured a SFTP server to put credit cards files in.
However, when executed the scheduled process: "Upload and Validate Corporate Card Transaction File", it goes with error, and there is no proper log for it.

I have 4 corporate card files but only one is getting loaded and Other 3 is not getting loaded even if we pass file name and profile name

ERROR
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Customer received an error after running the "Upload and Validate Corporate Card Transaction File" process but they were unable to provide any information on the error

STEPS
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The issue can be reproduced at will with the following steps:
1. Run the "Upload and Validate Corporate Card Transaction File" process.
2. The process fails and no files are uploaded.
3. The process failed with an error but the error is not shown.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot run "Upload and Validate Corporate Card Transaction File" process without error.

Cause

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