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SOCS Mobile Client Cannot Connect To Oracle Network From Customer N/W. (Doc ID 2961006.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to SOCS APP in the Customer Network the following error occurs.

"Connection timed out: connect."


Steps To Recreate
1. Login to SOCS APP from the Customer's headquarters office
2. Note the above error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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