My Oracle Support Banner

Unable To Generate Contract PDF (Doc ID 2961038.1)

Last updated on AUGUST 07, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

--------------------

Users are creating the contract and manually attaching the contract terms using 'Attach document' functionality. Once the contract is approved, users try to download the contract PDF using "Preview" button but the PDF is not generated and downloaded.

 

EXPECTED BEHAVIOR

--------------------

Users expect the PDF to be generated after the contract was approved.

 

STEPS TO REPRODUCE

----------------------

1. Create contract

2. Attach contracts terms using 'Attach document' functionality

3. Actions -> Preview

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.