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Can Not Find Transaction in Participant Snapshot Manage Transactions UI But Can See the Credits and Earnings (Doc ID 2962498.1)

Last updated on JULY 19, 2023

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

In Participant Snapshot > Manage Transactions , analyst can not find any transactions .  However,  analyst can see the transactions under Manage Credits and Manage Earnings.
 

STEPS
1. Import credited transactions using Import Management
2. Submit Run All Transactions Processes jobset and commission is generated
3. Search for transactions for participant under Participant Snapshot > Management Transactions and no results return

Cause

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In this Document
Symptoms
Cause
Solution


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