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"403 Forbidden" Error When Accessing Unifier from Email Notifcation URL (Doc ID 2962757.1)

Last updated on AUGUST 15, 2023

Applies to:

Primavera Unifier Essentials Cloud Service - Version 23.6 and later
Primavera Unifier Cloud Service - Version 23.6 and later
Primavera Unifier - Version 22.12.4.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to navigate to Unifier from a Task Notification email the following alert occurs:

ALERT
-----------------------

"403 Forbidden"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Generate a task notification email.
  2. Navigate to the Notification email in the destination inbox.
  3. Open the email and select the "View in Uniifier" button.
  4. Note that upon signing in and navigating to Unifier the above alert window is displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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