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When Accessing Storefront Page A Blank Page Is Shown As Offers From Buying Are Not Displayed (Doc ID 2963592.1)

Last updated on JULY 27, 2023

Applies to:

Oracle Digital Experience for Communications - Buying Experience - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When accessing the storefront page a blank page is displayed as the offers from buying are not retrieved

EXPECTED BEHAVIOR
-----------------------
Expect that the offers will be returned from the buying API

STEPS
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The issue can be reproduced at will with the following steps:
1.Access Storefront URL

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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