Cannot Perform A Mass Update On The Account Field From Workspace (Doc ID 2963667.1)

Last updated on AUGUST 08, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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In the workspace setup the activities object was configured to allow mass update of the Account field. However the Account cannot be selected when doing a mass update.

EXPECTED BEHAVIOR
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Expect that the Account field will be available for mass update

STEPS
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The issue can be reproduced at will with the following steps:
1. In Configure adaptive search task select object 'Activity'
2. In the fields, enable 'Account' for mass update.
3. Perform a full publish
4. Navigate to workspace, search for activities when trying to do a mass update, the Account field is not available.

Changes

Cause

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