My Oracle Support Banner

Cancellation Wave Not Cancelling Eligible Orders (Doc ID 2963919.1)

Last updated on JULY 27, 2023

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 23.3 and later
Information in this document applies to any platform.

Symptoms

After setting up a cancellation wave template with the setup as follows:

Wave search template = "CANCELLATION"

Cancel Fully Unallocated  - Checked
Cancel Partially Unallocated -Checked

Wave Template search:  CANCEL

Details show an Order Type = WAVEORDER


Dynamic wave search template = "CANCELWS"
Selection criteria: Order hdr cust short text 10 = CANCEL
This dynamic wave template is associated in the wave search template
 

Orders which should be canceled with the Order hdr cust short text 10 = CANCEL are not getting cancelled.

 

Note:  If the same wave template is used via manual wave, the order is cancelled as expected.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.