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Subscription Warranty Details Cannot Be Seen in Redwood Service Center UI (Doc ID 2963936.1)

Last updated on AUGUST 15, 2023

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

 Subscription Warranty view in the existing product within Redwood Service Center UI is not available. While in Classic UI (ADF) Subscription Warranty is displayed on the Product Installed Based Asset Hyperlink in the Service Request Summary Page.

Cause

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In this Document
Symptoms
Cause
Solution

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