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Agent is getting error when navigating to HR Help Desk page (Doc ID 2963964.1)

Last updated on JULY 27, 2023

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

Actual behavior
---------------------
Customer is following those steps:
1. Login to the Application
2. Navigator -> Help Desk
3. Click on HR Service Requests -> Getting the error

"Ensure the logged-in agent is defined as a resource.If this issue persists , try clearing the browser cache."

Cause

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In this Document
Symptoms
Cause
Solution


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