Exactly One Search Criteria Must Be Specified
(Doc ID 2964342.1)
Last updated on AUGUST 16, 2023
Applies to:
Oracle Utilities Customer Cloud Service - Version 22B to 22B [Release 22]Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 to 2.9.0.0.0 [Release 2.8 to 2.9]
Information in this document applies to any platform.
Symptoms
On: 22B version, Environment Related
Exactly one search criterion must be specified
The control central alert algorithm C1-CCAL-CASE throws an error of ‘Exactly one search criteria must be specified’ if there is more than one case returned by the alert algorithm.
ERROR
-----------------------
Exactly one search criteria must be specified.
Message Number 11102,10442
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Case Search Page
Case Type -- CMREFUNDAA
Person ID -- XXXXXXXXX
Accont ID -- XXXXXXXX
Premise ID -- XXXXXXXXX
2. Still got the error:
Exactly one search criteria must be specified.
Message Number 11102,10442
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |