Late Sales Qty Is Not Updating In EICS Stock Count Authorization Screen (Doc ID 2964924.1)

Last updated on AUGUST 04, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Late Sales qty is not updating in EICS stock count authorization screen.

When Apply late sales button is clicked on stock count authorization screen, the snapshot qty is not refreshed.


EXPECTED BEHAVIOR
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From the user guide: 'Clicking on Apply Late Sales button refreshes the snapshot to incorporate the late sales happened for the items in the stock count'

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to EICS stock count authorization screen.
2. Select Stock count and go to Child count.
3. Update Auth Qty.
4. Apply late sales

Due to this issue, stock counts will have inaccuracies due to having an incorrect snapshot.

Cause

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