Error "User belongs to XXX company. They can only be added to XXX company in this tenant" When Trying to Create a User Account (Doc ID 2965118.1)

Last updated on AUGUST 02, 2023

Applies to:

Oracle Primavera Cloud Service - Version 23.7 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a user account in OPC,
the following error occurs.

ERROR
-----------------------

User belongs to XXX company. They can only be added to XXX company in this tenant.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Login to OPC as administrator.
Navigate to Global Admin -> Users page.
Try to create a user account.

Cause

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In this Document

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