In An Approved Order, The Order Expenses Screen Updates Temporarily, When Left Open, When Updating The Case Sizes In Item Supplier Countries. (Doc ID 2965153.1)

Last updated on AUGUST 01, 2023

Applies to:

Symptoms

In an approved order, the Order Expenses screen updates temporarily, when left open, when updating the Case sizes in Item Supplier Countries.

Load Order Details of an approved order.
Navigate to Order Expenses, leave open.
Load Item Supplier Countries > Item Expenses > Update the Case Size
Check the Order Expenses tab, it is updated.
Close and reopen Order Expenses tab and the Value reverts to the pre-update value which is expected as the order is approved.

If you come out then the Order Expenses screen reverts to the correct value from prior to updating the case size, you then worksheet the order, edit the expenses and it updates the order, this is as expected - Also updating via the API is working as expected.

This can cause confusion as the Order Expenses screen displays an incorrect value

Cause

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