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Unable To Download The Files Generated By Inventory Extract Job In EICS (Doc ID 2965198.1)

Last updated on AUGUST 04, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 to 23.1 [Release 23.1]
Information in this document applies to any platform.


On : version

Unable to download the files generated by Inventory Extract Job in EICS
When trying to schedule the Inventory Extract Job from EICS, unable to download the dat file that gets created. The download buttons are greyed out.

The issue can be reproduced at will with the following steps:
1) Login to EICS with admin user
2) Navigate to tasks
3) Choose "Admin"
4) Choose "Technical Maintenance"
5) Click "File Transfer Service"
6) Try to download the file from list of files
7) Unable to download - No option available


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