Outbound message not triggered when completing activity after some days of being started
(Doc ID 2965736.1)
Last updated on AUGUST 17, 2023
Applies to:
Oracle Fusion Cloud Field Service - Version 23.B.00 and laterInformation in this document applies to any platform.
Symptoms
The technician started one activity during their normal hours, and a couple of days later he completed the activity, however the related outbound message was not triggered.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |