Misdirected Containers Are Being Automatically Received Even With Not Allowed/Prompted Config (Doc ID 2965895.1)

Last updated on AUGUST 04, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
Misdirected containers are being automatically received even with not allowed/prompted config

EXPECTED BEHAVIOR
-----------------------
 As the configuration to receive a misdirected container in quick receiving is prompted, you shouldn't be able to automatically receive the misdirected container.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create and ship one transfer from 30129 to 30133:
- Create TSF request in store 30133 (transfer screen-> create request) -> Actions -> Request
- Change to store 30129
- Transfer -> default qty -> accept
- Transfer shipment -> Create -> Search for doc id -> use doc_id -> confirm container -> dispatch

2. Create and ship one transfer from 30129 to 30134:
- Create TSF request in store 30134 (transfer screen-> create request) -> Actions -> Request
- Change to store 30129
- Transfer -> default qty -> accept
- Transfer shipment -> Create -> Search for doc id -> use doc_id -> confirm container -> dispatch
Note: The second TSF needs to be created as the receiving of a misdirected container only happens against an open shipment from the same source location.

Data:

TSF 30129 → 30133
item: 200060984 (qty: 2)
Misdirected Container: 000000301330066068

TSF 30129 → 30134
item: 200060984 (qty: 2)
Container: 000000301340066078

3. Check the configuration in dev2 (Open EICS -> Tasks -> Admin -> Configuration -> System Administration -> Search an option for "Quick Receiving - Receive misdirected Containers" )
4. Define the configuration Quick Receiving - Receive misdirected Containers as "Not Allowed"
5. In SOCS -> Open store 30134 -> Tasks -> Shipping & Receiving -> Quick Receiving
6. Scan the misdirected container

Expected Result: As the configuration to receive a misdirected container in quick receiving is not allowed, you shouldn't be able to receive the misdirected container.
Actual Result: The misdirected was received which is not expected. It was possible to receive in store 30134 a container that should be received in store 30133 even with the configuration as not allowed.

Note: The actual result is the same using the configuration as "Prompted".

Quick Receiving - Receive misdirected Containers as "Prompted"

Data:

TSF 30116 → 30850
Item:200249921 (qty: 3 )
Misdirected Container: 000000308500066129

TSF 30116 → 30956
Item: 200088024 (qty: 3)
Container: 000000309560065079

Expected Result: As the configuration to receive a misdirected container in quick receiving is prompted, you shouldn't be able to automatically receive the misdirected container.
Actual Result: The misdirected was automatically received which is not expected.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.