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Fusion Benefits: Error Evaluating Open Life Event "The participation process is currently evaluating the procedure ben_enrolment_requirements. (BEN-990647)" (Doc ID 2966032.1)

Last updated on AUGUST 16, 2023

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to evaluate the Open life event, the following error occurs:

ERROR
-----------------------
The participation process is currently evaluating the procedure
ben_enrolment_requirements. (BEN-990647)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Benefits Administration > Enrollment.
2. Search for and select the employee.
3. Click the +Add button > Add Open Enrollment under Evaluated Life Events.
4. Click Save and Close on the Add Open Enrollment page.
Effective Date = 11/1/23 / Occurred Date = 1/1/24
Error occurs.

Cause

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In this Document
Symptoms
Cause
Solution


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