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Stage: Unable To Log Into USM (Doc ID 2966483.1)

Last updated on AUGUST 10, 2023

Applies to:

Oracle Retail Integration Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Goal

Stage: Unable to log into USM

When trying to log into USM with the following URL, an additional pop up asks for credentials, preventing the user from logging into USM.

<ENV_URL>-rics/usm/faces/index.xhtml


Steps:

1) Invoke URL for USM
2) Login with SSO process
3) Notice that additional Pop up is displayed.
 

Solution

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In this Document
Goal
Solution


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