ReIM Credit Memo Related To Held Invoice Got Posted
(Doc ID 2966523.1)
Last updated on AUGUST 09, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
ReIM Credit Memo related to Held Invoice got posted In the case where there is a discrepancy between Credit Note and Credit Note Request, the Credit Memo is getting posted. Which shouldn't be as this will generate additional Credit Note Requests. If this occurs, these additional Credit Note Requests will also have to be matched to a Credit Note before the invoice is sent to A/P for payment. All documents (Credit Notes, Debit Memos, and Credit Memos) associated with the original invoice should also be held until all Credit Notes have been received.
Steps to Reproduce:
Supplier Parent Hold Invoice - Yes
Send DM - Only When Late and No Void
1.create Po for units "10" and unit_cost "100".
2.Create Invoice with cost discrepancy : for units 10 and invoice_unit_cost "120".
3.Resolve the Discrepancy.
4.Run Rollup to generate CNR.
5.Run posting batch - DM gets created in Approved Status.
6. Create CN for $150.
7. Match the CN and CNR.
8. Run Rollup - to generate CNR.
9. Run Posting - to generate DM.
10. Create CN for $50.
11. Match CN - CNR.
12. Run Rollup - to release the Invoice.
13. Run Posting - to post the Invoices
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |