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Inventory Control Dashboard Does Not Load The Stock Orders Pending Close Report (Doc ID 2966637.1)

Last updated on AUGUST 14, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 to 19.3 [Release 19.3]
Information in this document applies to any platform.

Symptoms

If a user try to use the Inventory Control Dashboard the Stock Orders Pending Close Report gets the loading status, and stays that way indefinitely without returning any information.
The users waited more than 1 hour and the status did not change.

To try to reduce the number of records, was selected on the filters the Chain 1, Location 7001, Department 1000 but without success.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1- Enter on the inventory Control Dashboard
2- Select the filters Chain (Division) 1, Location 7001, Department (Sub-Department) 1000
See the issue

Cause

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In this Document
Symptoms
Cause
Solution
References


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