My Oracle Support Banner

Sales Process Job Long Running - Stuck at PREPROCESS Level (Doc ID 2966717.1)

Last updated on AUGUST 10, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

Sales process job is long running and stuck at PREPROCESS level.

After 30 minutes there are no updates in the job audit logs.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.