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Control & Tactical Center Unavailable For Some Users (Doc ID 2966907.1)

Last updated on AUGUST 14, 2023

Applies to:

Oracle Retail Demand Forecasting Cloud Service Plus - Version NA and later
Information in this document applies to any platform.

Goal

Some users cannot access AIF's Control & Tactical center (Strategy & Policy management), receiving an error message in French (as the user has the app in French) which translates to : "You are not authorized to access this application", and upon clicking ok, an other one that translates to: "An error occurred during the extraction of the application roles".

Another user has the same IDCS groups assigned as the affected user and don't have any issue. The issue persist even after clearing cache/cookies and trying in a private window.
 

Solution

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In this Document
Goal
Solution


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