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Cannot Access EM And WebLogic Admin Consoles After Database Migration (Doc ID 2966953.1)

Last updated on AUGUST 16, 2023

Applies to:

SOA on Marketplace - Version N/A and later
Information in this document applies to any platform.

Symptoms

When attempting to access the EM Console and WebLogic after a reboot, the following error occurs.

ERROR
-----------------------
[2023-07-31T11:15:25.053-04:00] [HRHUBDEVSOATOR_adminserver] [ERROR] [JPS-10603] [oracle.jps.policymgmt] [tid: [ACTIVE].ExecuteThread: '28' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 67615c20-95fa-4707-b14e-e9e63fb711bf-00028467,0] [APP: em] [partition-name: DOMAIN] [tenant-name: GLOBAL] FAILURE: Retry getAppPolicyEntry failed after 3 times retries due to following exception oracle.security.jps.service.policystore.PolicyStoreConnectivityException: JPS-00027: There was an internal error: weblogic.jdbc.extensions.PoolDisabledSQLException: weblogic.common.resourcepool.ResourceDisabledException: Pool opss-data-source is suspended. Cannot allocate resources to applications. It was suspended at Tue Jul 25 14:02:20 EDT 2023 because of 2 consecutive connect failures. Last connect attempt failed at Mon Jul 31 11:15:05 EDT 2023 because of weblogic.common.ResourceException: weblogic.common.ResourceException: Could not create pool connection for datasource 'opss-data-source'. The DBMS driver exception was: Listener refused the connection with the following error:[[
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor
 . Last connection created successfully at Tue Jul 25 13:58:50 EDT 2023..
]]

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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