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How To Avoid Seeing Both Site And Account Level Balances In The Collections Workbench After Switiching Collections Preferences? (Doc ID 2967256.1)

Last updated on FEBRUARY 05, 2024

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Goal

After switching to account level collections vs customer site level preference , users are seeing both the site level and account level balances on the collections dashboard.   How to correct this?
 

Solution

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In this Document
Goal
Solution


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