PRC:PO: Change Request Approval Error: "The Process to Apply the Approved Change Request to the Supplier Profile Failed Due to Unexpected Errors" (Doc ID 2967590.1)

Last updated on MARCH 14, 2024

Applies to:

Symptoms

Error occurs when submitting a Supplier Profile Change Request for Approval to add a Bank Account. The Change Request status shows Cancelled.

ERROR
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Process to apply the approved change request to the supplier profile failed due to unexpected errors.

STEPS
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The issue can be reproduced at will with the following steps:
1.  Add a Bank Account to a Supplier Profile

2.  Submit the Change Request for Approval

3.  Error occurs: "Process to apply the approved change request to the supplier profile failed due to unexpected error."

4.  Change Request status is Cancelled

Changes

Cause

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