Fusion Time and Labor: 23C Not Able to Submit Timecards That Include Absences - "An application error occurred. See the Incident log for more information. An Error occurred. Contact your help desk.(FND-2)" (Doc ID 2968150.1)

Last updated on AUGUST 15, 2023

Applies to:

Symptoms

When attempting to submit the time card with Absences, an error message is thrown.

ERROR
An application error occurred. See the Incident log for more information.
An Error occurred. Contact your help desk.(FND-2)

STEPS
The error can be reproduced at will with the following steps:
1. Employee entered the Absence from Add Absence Page
2. Create the Time card with regular hours and the Absence Hours.
3. Click on Save getting an error message.

Changes

23B Future Absence Processing Option for Same and Impacted Absence Types

Use a new configuration option called Future Absence Processing to improve absence processing performance for future dated absences. Using this option, you can choose to process all future absences for all types or process only future absences of the same absence type, and any impacted absences that are a part of the concurrent or shared plan.

The option to select which future absences get processed during absence entry is available. There is a new field called Future Absence Processing in the Configure Absence Batch Parameters page. You can choose two options in this field: All Absences and Only Impacted Absences.

Cause

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