My Oracle Support Banner

RPM Price Change Induction Job Is Showing Failure In Job Audit Logs (Doc ID 2968530.1)

Last updated on AUGUST 17, 2023

Applies to:

Oracle Retail Pricing Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

in RPCS, When attempting to execute price change induction job it failed with below exception



Error:
NullPointerException:

RpmException: JBO-29114 ADFContext is not setup to process messages for this exception. Use the exception stack trace and error code to investigate the root cause of this exception. Root cause error code is JBO-. IllegalStateException: Batch process task must be started. status=ENDED

Steps To Reproduce

1. Created RPM Price Change file 
2. Sftp file to RPM to process the file by RPM Clearance induction job.
3. Verify the batch is failing.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.