Orders Current Call is failing with Error "The previously selected shipping method is no longer available"
(Doc ID 2968732.1)
Last updated on AUGUST 18, 2023
Applies to:
Oracle Commerce Cloud Service - Version 23.1.1 and laterInformation in this document applies to any platform.
Symptoms
ISSUE STATEMENT
-------------------------------
While testing shipping promotions orders/current call is failing with error
ERROR
-----------------------
{
"errorCode": "28088",
"message": "Please check the selected shipping method before placing your order. The previously selected shipping method is no longer available.",
"status": "400"
}
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Login to SF
2) Added a product
3) Navigate to Checkout and Delivery Options
4) Orders Current call is failing with 400
Request URL:
https://xxxxxxx-store.occa.ocs.oraclecloud.com/ccstoreui/v1/orders/current
Request Method:
POST
Status Code:
400
Response -
{
"errorCode": "28088",
"message": "Please check the selected shipping method before placing your order. The previously selected shipping method is no longer available.",
"status": "400"
}
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |