Not Able To See The Error Message When The Merge Request Failes Submitted Through System Request. (Doc ID 2970006.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Goal

Not able to see the error message when the merge request failes submitted through system request.
 
 We are merging the Contact records using the survivorshi rules. When we create the duplicate resolution request manually with the user request and its resulted in error/rejected, we can see the error message why the merge request resulted in Error/Rejected. When we submit the same duplicate resoultion request using batch process with the systrem request and its resulted in error/rejected, There will be no additonal information about why the merge resuled in Error/Rejected during the system request. We would like to know the reason why the system requests are errored out and review the reason to proceed with the next steps.
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.