Fusion Global HR: Position Change Approval Notification Is Either Blank or Missing in 23C
(Doc ID 2970228.1)
Last updated on OCTOBER 03, 2023
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.07.0 to 11.13.23.07.0 [Release 1.0]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
----------------------
"Request Position Change" Approval Notifications are either missing in Bell/Email or blank when opened.
Opening the Approval Task from Worklist, takes a long time (about 2.5 minutes) then finally returns a blank page.
Running BI Data Model "ManagePositions" with Transaction ID as parameter, returns a timeout error (150 sec)
EXPECTED BEHAVIOR
------------------------
Approval Notification should display all details
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign in as Approver (HR Admin or Manager)
2. Bell Icon and Locate "Request Position Change" Approval Notification (or Navigate to Task from Worklist)
3. Open the notification to see details
4. Browser spins for sometime (~2.5 minutes) and displays a blank page
Changes
23C update
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |