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Oracle Taleo Enterprise Edition: No Folders Display in Folder Security or Error Occurs: "Failed to load Groups. Please contact your system administrator." (Doc ID 2970794.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

Oracle Taleo Platform Cloud Service - Reporting and Analytics - Version 23C and later
Information in this document applies to any platform.


Problem Description:

When accessing Folder Security in Oracle BI Administration, after selecting a folder to secure, the following message displays above the folder tree:

The action cannot be completed.
Failed to load Groups. Please contact your system administrator.

 Or, when accessing Folder Security, no folders display in either box:


For more information regarding Folder Security, refer to How to Secure Folders for Oracle Analytics.  



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