Error 'Your Primavera Portal is not configured correctly' When Attempting to Log into an Oracle Cloud Environment with a New User Account (Doc ID 2971236.1)

Last updated on SEPTEMBER 08, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

When logging into the Primavera Cloud environment with a newly created user account, an error message is received.

Your Primavera Portal is not configured correctly.
File a service request to contact your system administrator.

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.