ENH REQ Non Merchandise Actual Code Is Not Reflecting In Reference ID After Posting (Doc ID 2971603.1)

Last updated on AUGUST 31, 2023

Applies to:

Goal

DESCRIBE HOW THE CURRENT PRODUCT FUNCTIONALITY IS INSUFFICIENT
==============================================================
This ask from Customer is due to the way currently Oracle Retail to Oracle Finance integration on non-merchandise invoice is working.
Eg: When Obligation invoices are created it has multiple non-merchandise codes in it (Eg: Sea freight , commission etc.) When this document is posted to finance , there is only a generic line for NRMCH.
We understand that the posting happens based on the non-merchandise document's account mapping but there is no way for the user to see the amount associated to each code in Oracle Finance.

PROVIDE A DETAILED DESCRIPTION OF THE ENHANCEMENT REQUEST
=========================================================
Customer ask is to show the actual non-merchandise code as a reference field so that that user does not have to navigate back to Oracle Retail.
Some of the non-merchandise codes can have same account numbers (eg: Sea freight & air freight and both will be posted to the same account so no way for the user to identify the actual code)
There is no drill back functionality from CFIN to retail for the user to see the actual details as well - so considering all these , the ask is to pass some relevant details from retail to finance (in this scenario , the actual non-merchandise codes as a reference or as a custom flex field to CFIN)

DESCRIBE HOW THIS ENHANCEMENT WILL BENEFIT YOUR BUSINESS
========================================================
If this goes as a reference or any custom fields to CFIN , the user will not have to come to Oracle retail application to see the details.

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.