Strange GPS Position Lines On Resource History
(Doc ID 2972096.1)
Last updated on SEPTEMBER 08, 2023
Applies to:
Oracle Fusion Cloud Field Service - Version 23.B.02 and laterInformation in this document applies to any platform.
Symptoms
On : 23.B.02 version, API
Strange position history on resources
ACTUAL BEHAVIOR
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The GPS position history of the resource appears at one location then jumps hundreds of kilometers to another position a few seconds later.
EXPECTED BEHAVIOR
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GPS position history should only follow the resource in a continuous line.
STEPS
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The issue can be reproduced at will with the following steps:
1. Execute GPS position API for resource
2. Review details and GPS trace is split between two routes.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, manager cannot pay the resource for the total distance traveled because the distance information is inaccurate.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |