Documents Of Record HDL Error You Must Provide A Valid Reference To The Parent Record. Ensure That The Parent Record Is Supplied In The Same File, Or Has Already Been Created. (Doc ID 2972557.1)

Last updated on SEPTEMBER 13, 2023

Applies to:

Symptoms

On : 11.13.23.07.0 version, Data Load

When attempting to load the attached Documents of Record HDL file which includes Source Keys, the following errors occur during the import phase.

ERROR
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You must provide a valid reference to the parent record. Ensure that the parent record is supplied in the same file, or has already been created.

but confirmed that both the parent Documents Of Record and child Document Attachment object records include all of the required User Keys

STEPS
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The issue can be reproduced at will with the following steps:

1. Load the attached Documents Of Record HDL file which includes Source Keys
2. Encounter the import-related error above
3. Confirmed that both the parent Documents Of Record and child Document Attachment object records include all of the required User Keys

Cause

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