The ASN Scan Only Shows External Active ASNs
(Doc ID 2972584.1)
Last updated on SEPTEMBER 06, 2023
Applies to:
Oracle Retail Store Operations Cloud Service - Version 23.1 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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The ASN scan only shows external active ASNs
The ASN is not showing even for ASN that is available on the SOCS screen. This issue happens for all the states except for active and external ASNs.
EXPECTED BEHAVIOR
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The current product doesn't allow the users to find and check the status of the received ASNs.
The users may need to scan the received ASNs to check the status even for the received ones.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login in SOCS -> Access “Shipping & Receiving”-> Select “DSD Receiving” -> The screen will be displayed.
2. Scan an external ASN ID in Received status
3. Error appears “ASN not found“
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |